Rental management, holiday home marketing and advertising of properties in Spain, Bulgaria and Morocco. Complete Rental ready Furnishing packages for all budgets. Home maintenance, cleaning, makeovers and refurbishment. Luxury holiday rental villas with pools in Spain. Holiday lettings in Bourgas, Sunny Beach, St. Vlas, Nessebur, Sofia, Borovets, Bansko and Pamporovo in Bulgaria. Self catering holiday rental apartments in Tetouan, Tangier and Casablanca in Morocco. Properties for sale in Spain, Bulgaria and Morocco direct from the owners.

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Multi Property Services company information, structure and operation in Bulgaria and Costa del Sol, Spain

10 YEARS OF EXPERIENCE-WELL RECOGNIZED REAL ESTATE MANAGEMENT FIRM IN BULGARIA AND COSTA DEL SOL, SPAIN

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No other firm can match Multi Property Services experience in the depth of our real estate organization in managing properties in Varna, Sunny Beach, Bansko and Sofia, Bulgaria in Costa del Sol Spain and Tetouan or Tangiers in Morocco. Our mission is to meet each property's particular owner requirements, provide unparalleled service to its customers, and maintain and enhance its value.

Proactive Management, Emphasizing Value and Client Satisfaction

Recognizing the variety of skills needed for effective property management, we assign to each holiday home executives and support staff, closely coordinated under control systems that involves the highest echelons of the company. We see the client's interests as a combination of these management-related points of view:

Our focus on client satisfaction starts with identifying the unique style and character of each property. We then tailor our services accordingly. As we integrate the three management functions to achieve our clients' goals, our approach is not just responsive, but proactive. Responsiveness is obviously essential to successful management, but anticipation is the mark of professionalism. We have developed comprehensive techniques for controlling every aspect of management and renting for effective deployment and supervision of our staff, to ensure that the objectives are met. We will create a minimum of 3-year plan, to be updated annually, which identifies, anticipates, evaluates and prioritizes the short- and long-term needs for the building within the three respective management areas.

Organized for Effectiveness

Multi Property Services distinguishes itself in the letting and property management field through the depth of our senior management and the way in which management staff is assigned to a property. In our management system, all issues of accessibility, responsibility and accountability for every aspect of each building reside with a single person, the Owners Account Executive. There is no ambiguity. The Executive is totally familiar with the properties and is fully integrated into every area of operations.

The Executive is, of course, supported by all Multi Property Services staff experts in the essential technical, operational, accounting and legal specialties including the basic management functions of accounts payable, accounts receivable, budgeting, overall finances, monthly statements and title transfers. He can also make available to owners the services of affiliated companies that provide insurance, mortgages, security services and alarm systems. Every Multi Property Services - managed property gains the benefit of the skills and insights of our senior executive team of seasoned home management specialists. The principals of Multi Property Services, all of whom are heavily experienced in property management through both the company and previous companies they have worked for, are continually available to contribute their expertise. Our property management policies and procedures are standardized and codified, based on years of hands-on experience. It details the duties and responsibilities of personnel, provides for handling of all situations from routine to emergency, and generally regulates the quality of management performance.

Staffing, Training, Relations with Resident Owners

At Multi Property Services, we pride ourselves on the unique and comprehensive screening and testing procedures used to identify and hire the best candidates at every level of our organization. We are able to develop a sophisticated profile of each candidate and determine that candidate's inherent ability and aptitude for property management. 

Our real estate management philosophy stresses the highest standards of performance excellence and positive employee relations. We motivate our team by instilling pride and purpose in each staff member's position, and do not accept undisciplined personnel or poor performance records at any level. All of our property managers together with the sales and rental executives attend monthly meetings at our corporate office in Bulgaria to which experts in various professional property management disciplines are invited to share their knowledge with us. This ongoing training, along with the guidance of our senior staff and in-house specialists, sustains the enthusiasm and productivity of our executives in meeting the diverse challenges of luxury residential management. The ultimate product of successful property management is the satisfaction of holiday home owners. Our property management team and staff know that prompt, caring and careful service, courteously delivered, is the basic ingredient of good client relations.

Ours is a service business, in which success depends on effective communication with the client in both directions. Our training emphasizes the importance of listening. We encourage our people to view complaints asopportunities and to recognize that complaints, no matter how they may appear, are serious to those who make them and must be handled accordingly. We insist on adherence to our Code of Business Conduct, a statement of principles that guides our employees in the performance of their duties and holds them to the highest standards of honesty and integrity.

Maintenance and Preventative Maintenance

Regular and preventive maintenance are dependent on systematic property inspections and scheduled procedures. Complete inspections of the holiday home, its systems, equipment and outside areas are performed periodically and a log is kept by the Multi Property Services and also available to the owner himself. Surprise inspections are made from time to time, sufficient to keep the staff alert but not so frequent as to interfere with the working relationship so crucial between the team of staff and Multi Property Services management.

Every property has its own month-by-month schedule of seasonal inspections to reduce the cost of maintenance and identify potential problems at the earliest moment. We urge our clients to maintain their homes and mechanical systems in top working order. We believe that there are no savings in deferred maintenance and that preventive maintenance is not only less expensive in the long run, but assists in avoiding the disruptions and hazards of structural or equipment failure.

Insurance

The principals of Multi Property Services have formed a strategic alliance with local Insurance corporations in Spain, Bulgaria and Morocco to deliver a peace of mind overseas ownership. Owners are guaranteed for higher coverage than is typically available for individual properties acting on their own. In addition to liability, and casualty insurance, the Insurance firms provides property, damages, loses from rental income and third party liability, and workmen's compensation insurance services to its clients.

Selling and Renting of Apartments

Another key member of the Multi Property Services management team is the Real Estate Broker or Rental Specialist assigned to each property. The Sales and Rental Executives becomes an expert on the development and the individual property to which he is assigned and brings to the sales and rental process a special sensitivity to the marketing requirements of this unit. 

The Executives communicates regularly with the owners on the state of the market and recent sales and rental activity in the development or the apartment, and is available to provide, without charge or obligation a periodic estimate of the current market value of any apartment in the same building. Multi Property Services is magnificently qualified to help all owners who are selling or renting their properties in Spain, Bulgaria or Morocco. As one of the most experienced residential real estate management services company, we have a knowledgeable team of staff, rentals executives and real estate agents who arrange hundreds of transactions per annum. Our experienced professionals operate on a personal level, delivering the highest level of responsive, individualized service. The marketing plans they create are tailored to individual needs and objectives, precisely targeted, and make use of a wide range of specialized techniques including some that are proprietary and available only to Multi Property Services clients.

Multi Property Services Director’s message

I have over 10 years experience in real estate, encompassing all facets of building management. Prior to my leading position with Multi Property Services I haveyears of hard-won experience and various roles held within the overseas property sector. I have worked in different estate agents organizations and learned that property buyers all have one main problem after purchasing their property overseas – whom and how will the property be taken care by? When I started the company my only aim was to give you the home owners complete peace of mind. I can assure you of no more worries about who will do the key holding, cleaning, gardening, laundry, or regular property inspection visits. I would like be sure there are no more anxieties about how to manage the process of renting out your property on the Costa del Sol, Spain or in Bulgaria and Morocco for valuable extra earnings. I can guarantee you that you will have no more concerns about where to go to furnish or re-furbish your property my property management company does it all for you, and much more! I am very proud of what mycompany represents in three different countries. My company provides you with a complete management service to meet all your property needs, includingrenting of your property so you can earn good income, contribute towards your running costs and still make money from your overseas investment. I am very happy with the quality of customer care and the outstanding service we provide to all homeowners on the Costa del Sol, Spain in Varna, Sunny Beach, Bansko and Sofia in Bulgaria and Tetouan and Tangiers in Morocco and I will be always working to improve that. I personally think it is important, having experienced first-hand what you home owners are going through, believing that ultimately you can be proud to chose Multi Property Services to take care and looked after your property overseas. Thank you all, Pavlov