About Us - Multi Property Services
Devoted To Our Customers

Hello. Need to find a little more about who we are? And what Multi Property Services is all about as a company? Perhaps find out a little more about our values as a company beyond a mere list of services?

Well, Multi Property Services was established in 2000 in the Costa del Sol by myself, Plamen Pavlov, after previously working many years in the international holiday and real estate business.

Multi Property Services was initially formed as a real estate services company with the prime objective of servicing private holiday home owner needs along the Costa del Sol - but quite quickly our business expanded due to a demand for a wider range of property management and marketing services. Within a few years we added a building division handling refurbishments, renovations and house extensions, moderations and conversions, maintenance and repairs; as well as all aspects of real estate after sales services, including property management, administration and rentals, cleaning, the furnishing of new build properties and even the construction of new houses.

The success of our company on the Costa del Sol and along the Southern Spanish coast also ensured Multi Property Services was able to expand geographically into other major centres around Europe and further afield, including the beautiful Bulgarian Black Sea Coast, Morocco and the beautiful region of Tuscany in Italy.

Multi Property Services is permanently based in the Costa del Sol, but also has offices in several of our other main geographical areas including Bulgaria with an office in the popular Nessebar and Sunny Beach resort, an office in Morocco based in Tetouan – Tangier, an office in Grosseto, Tuscany in Italy as well as teams in the Algarve in Portugal and Cyprus.

My main motivation in all of this has been to bring satisfaction to holidaymakers, retired people, investors and others who are looking to benefit from a place in the sun, and that remains the same today.

That’s the motivation that keeps myself and all my staff motivated.

We provide everything you need when you need it when it comes to your overseas property needs.

For more details on our property management services, please browse our site for information on our sales and rental management and property maintenance solutions and also by browsing our site you will see that we offer a complete holiday home marketing solution for holiday home owners who want to let their properties.

No matter what your requirements please let us know what you need because as our name suggests we can provide the solution. We can tailor all our services to your exact requirements.

Also please do contact us if you have any comments to make about any aspect of our service, including the Multi Property Services website.

Best wishes
Plamen Pavlov

Multi Property Services

A Trusted Property Brand

Combining old world values with twenty first century vision, the Multi Property Services brand is one of the most visible and respected in Spain, Bulgaria, Italy, Cyprus, Morocco and Portugal. With collective real estate experience in selling, letting and furnishing of holiday homes and achievements spanning ten years, our management, sales and marketing, rental executives and interior designers are proven leaders in their field as well as having experience of other professional disciplines. Our multi property services and tasks company can help landlords, developers and private home owners to sell, let or furnish their properties and assist all buyers and tenants in Spain, Bulgaria, Italy, Cyprus, Morocco and Portugal.

Property Marketing Expertise

Known as one of the leading property management companies in the overseas property industry, Multi Property Services surpasses competitors in today’s aggressive property market.

Multi Property Services provides its own members with the most innovative and user friendly experience, all in real time. Through our web based partnerships with different real estate agents, travel and holiday rental agents and our web search optimisation on the major search engines plus our additional web advertising on countless sites visited by our target audience, we have more online exposure than our competitors.

Unique Customer Service

Multi Property Services strives to provide the most professional, effective, accurate and efficient property service available in Spain, Bulgaria, Italy, Cyprus, Morocco and Portugal. We are a property service company with wide commitment always striving to achieve more for our customers and to maximise the long term profitability for landlords, while maintaining quality housing for our tenants and finding the best value bargains for property buyers. We believe that customer service is the key to success in any business. We know that without you, we have no business and a high level of quality customer service makes us unique and helps us move forward.

So even if you aren't a member of ours check our website regularly as we are constantly adding new things and publish the latest property market news.

Not many firms can match Multi Property Services experience in the depth of our real estate company in managing properties from Varna to Sunny Beach, Bourgas in Bulgaria in Costa del Sol, Spain, Tetouan, Tangiers and Marrakesh in Morocco and Tuscany in Italy. Our mission is to meet each owner’s property needs providing unparalleled service to the customer, and maintaining and enhancing value. 

Professional Client Care

Recognising the variety of skills needed for effective property management, we assign to each holiday home executives and support staff, closely coordinated under control systems that involve the highest echelons of the company. We see the client's interests as a combination of these management-related points of view:

Letting Management - the investment return health of the property

Property Management - staffing, maintaining and operating the building or individual property and its systems

Relationship Management - the quality of life in the building and accommodation of the diverse interests of the individual holiday home owners

Our focus on client satisfaction starts with identifying the unique style and character of each property. We then tailor our services accordingly. As we integrate the three management functions to achieve our clients' goals, our approach is not just responsive, but proactive. Responsiveness is obviously essential to successful management, but anticipation is the mark of professionalism. We have developed comprehensive techniques for controlling every aspect of management and renting for effective deployment and supervision of our staff, to ensure that the objectives are met. We will create a minimum 3-year plan, to be updated annually, which identifies, anticipates, evaluates and prioritises the short- and long-term needs for the building within the three respective management areas.

Organised For Effectiveness

Multi Property Services distinguishes itself in the sales, letting and property management field through the depth of our senior management and the way in which management staff are assigned to a property. In our management system, all issues of accessibility, responsibility and accountability for every aspect of each building reside with a single person, the Owner’s Account Executive. The Executive is totally familiar with the properties and is fully integrated into every area of operations.

Every Multi Property Services managed property gains the benefit of the skills and insights of our senior executive team of seasoned home management specialists. The principals of Multi Property Services, all of whom are heavily experienced in property management through both the company and previous companies they have worked for, are continually available to contribute their expertise. Our property management policies and procedures are standardised and codified, based on years of hands-on experience. Policy details the duties and responsibilities of personnel, provides for handling of all situations from routine to emergency, and generally regulates the quality of management performance.

Optimum Staff Screening

At Multi Property Services we pride ourselves on our unique and comprehensive screening and testing procedures used to identify and hire the best candidates at every level of our organisation. We are able to develop a sophisticated profile of each candidate and determine that candidate's inherent ability and aptitude for property management.

All of our property managers together with the sales and rental executives attend monthly meetings. This ongoing training, along with the guidance of our senior staff and in-house specialists, sustains the enthusiasm and productivity of our executives in meeting the diverse challenges of luxury residential management. The ultimate product of successful property management is the satisfaction of holiday home owners. Our property management team and staff know that prompt, caring and careful service, courteously delivered, is the basic ingredient of good client relations.

Ours is a service business, in which success depends on effective communication with the client in both directions. Our training emphasises the importance of listening. We encourage our people to view complaints as opportunities and to recognise that complaints, no matter how they may appear, are serious to those who make them and must be handled accordingly. We insist on adherence to our Code of Business Conduct, a statement of principles that guides our employees in the performance of their duties and holds them to the highest standards of honesty and integrity.

Maintenance Prevention Solutions

Regular and preventive maintenance are dependent on systematic property inspections and scheduled procedures. Complete inspections of the holiday home, its systems, and equipment and outside areas are performed periodically and a log is kept by Multi Property Services and also available to the owner himself. Surprise inspections are made from time to time, sufficient to keep the staff alert but not so frequent as to interfere with the working relationship so crucial between the team of staff and Multi Property Services management. Every property has its own month-by-month schedule of seasonal inspections to reduce the cost of maintenance and identify potential problems at the earliest moment. We urge our clients to maintain their homes and mechanical systems in top working order.

We believe that there are savings offered by preventive maintenance. It is less expensive in the long run as well as assisting in the prevention of structural or equipment failure.

Attractive Insurance Options

The principals of Multi Property Services have formed a strategic alliance with local insurance companies in Spain, Bulgaria and Morocco to deliver peace of mind to overseas owners. With our help property owners are guaranteed for higher coverage than is typically available for individual properties acting on their own. In addition to liability and casualty insurance, our insurance arrangements provide property insurance, damages, losses from rental income and third party liability, as well as workmen's compensation insurance services to clients.

Selling & Renting Specialists

Another key member of the Multi Property Services management team is the Real Estate Broker or Rental Specialist assigned to each property. The Sales and Rental Executive becomes an expert on the individual property to which he is assigned and brings to the sales and rental process a special sensitivity to its marketing requirements. The Executives communicate regularly with owners on the state of the market and recent sales and rental activity, and are available to provide, without charge or obligation a periodic estimate of the current market value of any apartment or property.

Multi Property Services is magnificently qualified to help all owners who are selling or renting their properties in Spain, Bulgaria or Morocco. As one of the most experienced residential real estate management services company in these holiday regions, we have a knowledgeable team of staff, rentals executives and real estate agents who arrange hundreds of transactions per annum. Our experienced professionals operate on a personal level, delivering the highest level of responsive, individualised service. The marketing plans they create are tailored to individual needs and objectives, precisely targeted, and make use of a wide range of specialised techniques.

Expert Property Management

We have over ten years experience in real estate, encompassing all facets of building management. Prior to the leading position with Multi Property Services Director Mr Pavlov has years of hard-earned experience including various senior roles within the overseas property sector for leading companies. He has worked in different estate agents organisations and learned that property buyers all have one main problem after purchasing their property overseas – with whom and how will the property be taken care of? When Mr Pavlov started the company his only aim was to give home owners complete peace of mind. That is one of the main driving forces of Multi Property Services.

Guaranteed Peace of Mind

We can assure you of no more worries about who will provide key holding, cleaning or carry out regular property inspection visits. We would like you to be sure there are no more anxieties about how to manage the process of renting out your property on the Costa del Sol, Spain, in Bulgaria, in Morocco or in Tuscany region in Italy for valuable extra earnings.

We can guarantee you that you will have no more concerns about where to go to furnish or re-furbish your property as our company can do it all for you, and much more. We are very proud of what our company represents in different countries. We provide private home owners with a complete management service to meet all property needs, including renting of your property so you can earn good income, contributing towards your running costs and enabling you to enjoy visiting your overseas holiday home. We receive positive feedback on the quality of customer care and the service we provide to homeowners on the Costa del Sol, Spain, in Bulgaria, in Morocco and in Tuscany, Italy, but we are always working to improve that. We believe it is important to remain focused on our customers at all times, having experienced first-hand what home owners are going through. We hope that ultimately you can be proud to choose Multi Property Services to take care and look after your property overseas.

Need overseas property services? Whether you are buying or selling property abroad or looking to rent or let property abroad Multi Property Services can help.

Multi Property Services
Urb. La Cala Hills
Office Nº 1
Mijas Costa
Costa del Sol
Spain