About Us - Multi Property Services
Devoted To Our Customers, Holiday Home Owners and Guests
Need to find a little more about who we are? And what Multi Property Services is all about as a company? Perhaps find out a little more about our values as a company beyond a mere list of services?
Well, Multi Property Services was established in 2000 in the Costa del Sol. Multi Property Services was initially formed as a real estate services company with the prime objective of servicing private holiday home owner needs along the Costa del Sol - but quite quickly our business expanded due to a demand for a wider range of property management and marketing services. Within a few years we added a building division handling refurbishments, renovations and house extensions, moderations and conversions, maintenance and repairs; as well as all aspects of real estate after sales services, including property management, administration and rentals, cleaning, the furnishing of new build properties and even the construction of new houses.
The success of our company on the Costa del Sol and along the Southern Spanish coast also ensured Multi Property Services was able to expand geographically into other major centers around Europe and further afield, including the fast developing Bulgarian Black Sea Coast, the beautiful region of Tuscany in Italy, Morocco and Egypt.
Multi Property Services main office is based in the Costa del Sol, but also has offices in in Bulgaria, Morocco, Italy and Egypt. Our main motivation in all of this has been to bring satisfaction to holidaymakers, retired people, investors and others who are looking to benefit from a place in the sun, and that remains the same today.
We provide everything you need when you need it when it comes to your overseas property needs.
For more details on our property management services, sales and rental management, property maintenance or a complete holiday home marketing solution for holiday home owners who want to rent their properties, please browse on our website. If you wish to rent or sell holiday home in In Costa Del Sol in Spain, Italy, Bulgaria, Morocco, Egypt, Portugal, Greece, Croatia, Turkey, Dubai, Cyprus, Israel or South Africa we can offer a great way to market and advertise your property and get more holiday bookings or sell your property quicker.
Also please do contact us if you have any comments to make about any aspect of our service, including the Multi Property Services website.
A Trusted Property Brand
Combining old world values with twenty first century vision, the Multi Property Services brand is one of the most visible and respected in Spain, Bulgaria, Italy, Egypt and Morocco. With collective real estate experience in selling, letting and furnishing of holiday homes and achievements spanning ten years, our management, sales and marketing, rental executives and interior designers are proven leaders in their field as well as having experience of other professional disciplines. Our multi property services company can help private home owners to sell, rent or furnish their properties and assist all buyers and tenants in Spain, Bulgaria, Italy, Egypt and Morocco.
Property Marketing Expertise
Known as one of the leading property management companies in the overseas property industry, Multi Property Services surpasses competitors in today’s aggressive property market. Multi Property Services provides its own members with the most innovative and user friendly experience, all in real time. Through our web based partnerships with different real estate agents, travel and holiday rental agents and our web search optimization on the major search engines plus our additional web advertising on countless sites visited by our target audience, we have more online exposure than our competitors.
Unique Customer Service
Multi Property Services strives to provide the most professional, effective, accurate and efficient property service available in Spain, Bulgaria, Italy, Egypt and Morocco. We are a property service company with wide commitment always striving to achieve more for our customers and to maximize the long term profitability for landlords, while maintaining quality housing for our tenants and finding the best value bargains for property buyers. We believe that customer service is the key to success in any business. We know that without you, we have no business and a high level of quality customer service makes us unique and helps us move forward.
So even if you aren't a member of ours check our website regularly as we are constantly adding new things and publish the latest property market news.
Not many firms can match Multi Property Services experience in the depth of our real estate company in managing properties in Costa del Sol in Spain, Bulgaria, Morocco, Italy and Egypt. Our mission is to meet each owner’s property needs providing unparalleled service to the customer, and maintaining and enhancing value.
Professional Client Care
Recognizing the variety of skills needed for effective property management, we assign to each holiday home executives and support staff, closely coordinated under control systems that involve the highest echelons of the company. We see the client's interests as a combination of these management-related points of view:
Letting Management - the investment return health of the property
Property Management - staffing, maintaining and operating the building or individual property and its systems
Relationship Management - the quality of life in the building and accommodation of the diverse interests of the individual holiday home owners
Our focus on client satisfaction starts with identifying the unique style and character of each property. We then tailor our services accordingly. As we integrate the three management functions to achieve our clients' goals, our approach is not just responsive, but proactive. Responsiveness is obviously essential to successful management, but anticipation is the mark of professionalism. We have developed comprehensive techniques for controlling every aspect of management and renting for effective deployment and supervision of our staff, to ensure that the objectives are met. We will create a minimum 3-year plan, to be updated annually, which identifies, anticipates, evaluates and priorities the short- and long-term needs for the building within the three respective management areas.
Organized For Effectiveness
Multi Property Services distinguishes itself in the sales, letting and property management field through the depth of our senior management and the way in which management staff are assigned to a property. In our management system, all issues of accessibility, responsibility and accountability for every aspect of each building reside with a single person, the Owner’s Account Executive. The Executive is totally familiar with the properties and is fully integrated into every area of operations.
Every Multi Property Services managed property gains the benefit of the skills and insights of our senior executive team of seasoned home management specialists. The principals of Multi Property Services, all of whom are heavily experienced in property management through both the company and previous companies they have worked for, are continually available to contribute their expertise. Our property management policies and procedures are standardized and codified, based on years of hands-on experience. Policy details the duties and responsibilities of personnel, provides for handling of all situations from routine to emergency, and generally regulates the quality of management performance.
Optimum Staff Screening
At Multi Property Services we pride ourselves on our unique and comprehensive screening and testing procedures used to identify and hire the best candidates at every level of our organization. We are able to develop a sophisticated profile of each candidate and determine that candidate's inherent ability and aptitude for property management.
All of our property managers together with the sales and rental executives attend monthly meetings. This ongoing training, along with the guidance of our senior staff and in-house specialists, sustains the enthusiasm and productivity of our executives in meeting the diverse challenges of luxury residential management. The ultimate product of successful property management is the satisfaction of holiday home owners. Our property management team and staff know that prompt, caring and careful service, courteously delivered, is the basic ingredient of good client relations.
Ours is a service business, in which success depends on effective communication with the client in both directions. Our training emphasizes the importance of listening. We encourage our people to view complaints as opportunities and to recognize that complaints, no matter how they may appear, are serious to those who make them and must be handled accordingly. We insist on adherence to our Code of Business Conduct, a statement of principles that guides our employees in the performance of their duties and holds them to the highest standards of honesty and integrity.
Maintenance Prevention Solutions
Regular and preventive maintenance are dependent on systematic property inspections and scheduled procedures. Complete inspections of the holiday home, its systems, and equipment and outside areas are performed periodically and a log is kept by Multi Property Services and also available to the owner himself. Surprise inspections are made from time to time, sufficient to keep the staff alert but not so frequent as to interfere with the working relationship so crucial between the team of staff and Multi Property Services management. Every property has its own month-by-month schedule of seasonal inspections to reduce the cost of maintenance and identify potential problems at the earliest moment. We urge our clients to maintain their homes and mechanical systems in top working order.
We believe that there are savings offered by preventive maintenance. It is less expensive in the long run as well as assisting in the prevention of structural or equipment failure.
Attractive Insurance Options
The principals of Multi Property Services have formed a strategic alliance with local insurance companies in Spain, Italy, Bulgaria and Morocco to deliver peace of mind to overseas owners. With our help property owners are guaranteed for higher coverage than is typically available for individual properties acting on their own. In addition to liability and casualty insurance, our insurance arrangements provide property insurance, damages, losses from rental income and third party liability, as well as workmen's compensation insurance services to clients.
Selling & Renting Specialists
Another key member of the Multi Property Services management team is the Real Estate Broker or Rental Specialist assigned to each property. The Sales and Rental Executive becomes an expert on the individual property to which he is assigned and brings to the sales and rental process a special sensitivity to its marketing requirements. The Executives communicate regularly with owners on the state of the market and recent sales and rental activity, and are available to provide, without charge or obligation a periodic estimate of the current market value of any apartment or property.
Multi Property Services is magnificently qualified to help all owners who are selling or renting their properties in Spain, Italy, Bulgaria or Morocco. As one of the most experienced residential real estate management services company in these holiday regions, we have a knowledgeable team of staff, rentals executives and real estate agents who arrange hundreds of transactions per annum. Our experienced professionals operate on a personal level, delivering the highest level of responsive, individualized service. The marketing plans they create are tailored to individual needs and objectives, precisely targeted, and make use of a wide range of specialized techniques.
Guaranteed Peace of Mind
We can assure you of no more worries about key holding, cleaning or carry out regular property inspection visits. We would like you to be sure there are no more anxieties about how to manage the process of renting out your property on the Costa del Sol in Spain, Bulgaria, Morocco, Egypt or Tuscany in Italy for valuable extra earnings.
We can guarantee you that you will have no more concerns about where to go to furnish or re-furbish your property as our company can do it all for you, and much more. We are very proud of what our company represents in different countries. We provide private home owners with a complete management service to meet all property needs, including renting of your property in In Costa Del Sol, Spain, Italy, Bulgaria, Morocco, Egypt, Portugal, Greece, Croatia, Turkey, Dubai, Cyprus, Israel & South Africa so you can earn good income, contributing towards your running costs and enabling you to enjoy visiting your overseas holiday home. We receive positive feedback on the quality of customer care and the service we provide to homeowners, but we are always working to improve that. We believe it is important to remain focused on our customers at all times, having experienced first-hand what home owners are going through. We hope that ultimately you can be proud to choose Multi Property Services to manage, administrate and market your overseas property to rent or for sale.
Whether you are buying, selling property abroad or looking to book a vacation in self-catering accommodation or rent your holiday property abroad Multi Property Services can help.
Best wishes,
Multi Property Services
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